Privacy Policy

Our Privacy Policy

As of May 25, 2018, the General Regulation on the Protection of Personal Data - Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, which establishes the rules regarding the protection, treatment and free movement of personal data of natural persons and which applies directly to all entities handling such data in any Member State of the European Union, in particular Portugal. 
 
The purpose of this communication is to inform you of the new rules applicable to the treatment of your personal data, the rights that you have, and to inform you of how you can directly and simply manage the respective consents. 
 
The Mercado da Virtude is committed to protecting the privacy of its customers and users of the online store and in this context, we have updated our Privacy Policy in order to demonstrate its commitment and respect for the privacy and protection of personal data, giving you more information and control over your data and under what conditions we use it. 
 
1. How and for what purposes do we collect, store and process your personal data?
The Mercado da Virtude collects, stores and treats your personal data exclusively for the specific purposes for which you request them, which are evidenced during the collection process. Some pages used by the Mercado da Virtude for the collection of data may contain links to other websites, and Mercado da Virtude is not responsible for the privacy practices and data practices of those websites. 
 
2. What kind of personal data do we collect?
To ensure our service communication between company and customers is essential, Mercado da Virtude collects the following personal data: name; address; telephone and e-mail contacts; Tax Identification Number. 
 
3. Who is responsible for handling your data?
The Mercado da Virtude is responsible for the data collected, which are handled manually and computerized. To ensure the security of your data and maximum confidentiality, we guarantee that all information provided by natural persons is treated with the utmost secrecy and is not shared with third parties for commercial purposes.
 
4. How to access, change or remove your data?
In order to easily view, change, remove or transfer your personal data (when available), or update your preferences, please access your online customer area and visit "Customer Menu -> Notification Options and Profile." If you request to remove your data and that data is required for the products or services purchased, that request will only be satisfied when it is no longer required for any of the services purchased or for fiscal or financial purposes for legal purposes or contractual requirements. If for any reason you can not access your account online, you can contact us through one of the means described in the contacts section. For security reasons, evidence may be requested to confirm who it is. The data subject may also, in case of conflict, submit a complaint to the supervisory authority - the National Data Protection Commission. 
 
5. How long do we store your data?
For the most part, the personal data that are processed by the Mercado da Virtude are maintained until the purpose for which they are intended is exhausted.